SHIPPING & HANDLING
All in-stock orders ship within 2 business days on normal business days so we cannot edit, add to, or change orders once they are placed. Please double check your shipping address and cart contents before ordering. Shipping charges are per address.
Want to check the status of your order? Just check the email sent to you from email@example.com when your order has been processed, and click the tracking link. If you cannot find that email we can help you track your package. Please send us an email at firstname.lastname@example.org with the subject line: "order #[insert order number] tracking."
Register with gathre.com and you can track your package by logging in.
Please make sure your color selection, size and shipping address are correct before you purchase. Once orders are placed we cannot change them. We are not responsible for orders delivered to a wrong address. If your order contains both in-stock items and pre-order items the order will not be shipped until the pre-order items are ready to ship (estimated ship dates on pre-order items are kept up-to-date on product listings). If you'd like us to split your order and ship in stock items we can do so at your expense. Please contact us at email@example.com with your request to split your shipment. For faster checkout, please create an account.
Customers in Switzerland, Norway, and the UK will be responsible for any additional tax on orders. All other orders will not be charged additional tax.
Orders take on average 2-5 days to arrive at their destination.
Currently we are only shipping to the following countries:
Netherlands, Belgium, Ireland, Poland, Slovenia, Denmark, Germany, Finland, France (islands excluded), Greece, Italy (islands excluded), Luxembourg, Austria, Portugal (islands excluded), Spain (islands excluded), Sweden, Croatia, Czech Republic, Latvia, Hungary, the UK, Switzerland*, and Norway*
*these countries are restricted by weight and can only ship up to 2kg.
We will continue to expand International shipping as demand and carriers allow. If you have questions or need support please contact us at firstname.lastname@example.org.